Frequently asked questions

Pendant votre abonnement, vous retrouverez toutes les infos relatives à votre compte dans l'onglet de votre compte. En cliquant sur l'onglet "Mes colis reçus", vous pourrez consulter la liste des albums qui seront envoyés chez vous. La liste sera mise à jour au fur et à mesure pendant l’année. Dans l'onglet "Mon prochain colis", vous pourrez retrouver les prochains albums que l'on vous enverra. 


Par défaut, à chaque mise à jour, vous recevrez une notification par mail. Si vous rencontrez des difficultés dans le suivi de vos commandes, n'hésitez pas à nous contacter via le formulaire dans votre tableau de bord. 

Of course :) 



It is a cooperative system, inspired by the short circuits, by which you become an active partner of the label, and allow to finance upstream precious musical works, without intermediary.

We generally plan 3 new productions per year and conceive a year of music as a vintage. No matter when you subscribe in the current year, you have access to the entire vintage.

 

You are invited to private concerts, livestreams, listening sessions and meetings with our artists.

Thanks to a premium access to the platform, you will discover the backstage of the label through exclusive contents around the artists and the albums (booklets, articles, podcasts, playlists, reports and many others!)

 

Subscribing to the PASS NØ FØRMAT! means supporting independent artistic creation by becoming more an active partner through an annual subscription, than a simple consumer, at the of the chain.

By subscribing, you become an active financer upstream of the label's production, allowing it to remain faithful to its commitments to singular artistic choices.

Faced with the deadlock of the traditional model and the insufficient remuneration of streaming, this type of subscription, inspired by short circuits, reduces the number of intermediaries and allows the producer to support original, qualitative, but fragile works, which, in any case, would not be supported and financed according to the standard economics of music industry.

The independent producer, the artists and the subscribers play together a role of gatekeepers of the cultural diversity.

During your subscription, you will find all the information related to your account in your dashboard. By clicking on the "Your orders" tab, you will be able to view the list of albums about to be sent. The list will be updated during the year.

By default, you will receive an email notification each time it is updated.

If you are still encountering a problem, do not hesitate to contact us via your dashboard, we'll reply very soon ! 

The homepage works like a map of an imaginary island, the Nø Førmat! island, 

Zoom in and discover one by one the albums of our catalog. For some albums, we have prepared exclusive content for subscribers in the "Album History" section, to allow you to be closer to the creation of the albums.

The shop page allows you to search and buy the different albums, classified by chronological order or by thematic filter.

The news page allows you to discover the different subscribed contents, in chronological order

The Pass is an annual subscription to the label's production, it works by vintage, or calendar year. Whatever the date of your subscription, you will receive all the albums released between January 1st and December 31st of that year. 

There is no fixed number of albums, it's unlimited access to our production for the year. Some years we release three new albums, other years four or five, it depends on the inspiration of the artists, and their rhythm of production, which is made of hazards and is not always foreseeable long in advance. We always favour quality over quantity.

You will also receive the graphic productions linked to the albums (serigraphs, booklets, etc...). 

You will be invited to the private concerts that we organize. 

Finally, you have access to all the digital contents, often exclusive (Dans mon île, Salon Nø Førmat!, etc.), put online in the subscriber's area.

Promotion of albums sometimes requires that some content be made public on our YT page. However, we are producing more and more content exclusively for subscribers, and this content will only be available on your subscriber area.

Since this year, we try to share with you the creation of new albums, in real time, through various contents (writings, videos, podcasts..). The albums in progress will therefore be present in the Shop section, and as they progress, you will be able to follow our work and that of the artists.

The private concerts are organized in small venues, to favor an intimate listening, close to the artists, without amplification. In principle, they are therefore reserved for subscribers only. However, please let us know if you wish to invite a friend or relative, and if the capacity of the venue allows it, we will do our best to satisfy your request.

Our production schedule is flexible because it depends on many factors, the inspiration of the artists, the pace of production of an album. We take the time it takes, and it is absolutely necessary to reach the level of quality we aim for. Sometimes we have to do the mixing or mastering of an album several times before we are completely satisfied. So the date when an album will be finished is not always predictable a long time in advance. Knowing that we always privilege quality over quantity. If you want to know where we are in a production or manufacturing process, send us an email and we will keep you informed.

 

The Pass is an annual subscription to the label's production, it works by vintage, or calendar year. Whatever the date of your subscription, you will receive all the albums released between January 1st and December 31st of that year. 

There is no fixed number of albums, it's unlimited access to our production for the year. Some years we release three new albums, other years four or five, it depends on the inspiration of the artists, and their rhythm of production, which is made of hazards and is not always foreseeable long in advance. We always favour quality over quantity.

The Pass is an annual subscription to the label's production, it works by vintage, or calendar year. Whatever the date of your subscription, you will receive all the albums released between January 1st and December 31st of that year. 

The decision to produce a silk-screen print related to an album is motivated by artistic reasons. Some album visuals lend themselves better to this technique than others, especially because of the number of colors available. We try to do a silkscreen for each album, but for some albums we choose to do without.

 

 

You can filter the Map to show only your albums. To do this, click on the icon at the bottom right of your screen and zoom in on the map to see your collection. At the maximum zoom setting, you will still see all the artists on the map because the filter works only with albums. For a vertical representation of your collection, we invite you to visit the Shop page and use the filter located above the first albums.

If you have purchased albums from the Nø Førmat! collection in the past at a record store, in a store, at a concert or if you received it through the Pass of a previous year, do not hesitate to communicate it to us via the messaging system of your subscriber account. We will take it into account and add it to your collection on your subscriber space. This way, you will have the opportunity to get the digital formats of the albums. 

 


The private concerts are organized in small venues, to favor an intimate listening, close to the artists, without amplification. In principle, they are therefore reserved for subscribers only. However, seats are limited by definition, and we cannot guarantee invitations for all subscribers on a single event. That's why we will try to multiply the opportunities so that every subscriber can enjoy this experience. An online reservation page will be available on the "All Concerts" section and access will be provided via your subscriber area.

The private concerts are organized in small venues, to favor an intimate listening, close to the artists, without amplification. In principle, they are therefore reserved for subscribers only. We try as much as possible to organize private concerts in the provinces and abroad according to the tours and travels of our artists. 

An online booking page will be available on the "All concerts" section and its access will be communicated via your subscriber area. If a private concert takes place especially in your area, we will also contact you directly. 

There is no fixed number of albums, it is an unlimited access to our production of the year. Some years we release three new albums, other years four or five, it depends on the inspiration of the artists, and their rhythm of production, which is made of hazards and is not always foreseeable long in advance. We always favour quality over quantity.

During the year, you can find the news of the albums in creation in the history of the album, where we will document all the stages of the creation of an album, from the signature to the mixing and mastering.  You will also have access to these contents through articles in the Featured page.

If you have purchased one of our albums before (CD, vinyl, Digital), and you have lost the digital versions, send us an email via your account's email and we will resend the download link. A purchase invoice or a picture of the cover is always welcome to authenticate the purchase 😉

You can send us a message via the messaging system of your account specifying the 3 albums you wish to receive on vinyl as part of your Collection Pass. If you wish to receive them in CD format instead of vinyl, don't hesitate to mention it. 

 

If you lose your password, you can reset it on your account login page. Do not hesitate to contact us if it still does not work.


Our subscriptions are managed by our partner Stripe. You can renew your subscription in your account in the "Manage your subscription" section. You can activate/deactivate the automatic renewal at any time during your annual subscription.

Our subscriptions are managed by our partner Stripe. You can modify your subscription in your account in the "Manage your subscription" section. You can cancel your subscription at any time during the year. It will be valid until the end of the current year, so you will be able to access all the contents of the current year. If you cancel your subscription during the year, you will not be charged for the renewal and your subscription will automatically end.

Our subscriptions are managed by our partner Stripe. You can renew your subscription in your account in the "Manage your subscription" section. You can change your Pass formula at any time during the year.

However, the new formula will only be effective at the time of renewal at the end of the calendar year. You will then be able to take advantage of your new package for the new year. For example, you subscribe to the CD Pass in February and change your subscription to a Collection Pass in September. Your Collection Pass will then be effective in January of the following year.

The discount that all Nø Førmat! Pass subscribers receive is already applied to the shop prices. Thus, all prices displayed in the shop of the subscriber area are 20% off. 

You can change your address in the "Your Account" area by replacing an existing address or adding a new address.

The subscription and shop management systems are different. Therefore, we do not store your bank details in order to transfer them from one partner to another. That is why it is necessary to fill in your payment information again when purchasing from the subscription shop.

The postage fee is included in the Pass subscription and is payable only once for all the albums and silkscreens included in the current year's Pass. We made this choice to ensure the best Pass experience for subscribers throughout the year.

 

The additional purchase shipping costs are not included in the subscription, so they will appear for each order on the shop in addition to your subscription.

Most of the content we produce as part of the Nø Førmat! pass is distributed first and/or exclusively to subscribers. 

Sharing it on a social network allows us to promote it and reach a wider audience but breaks the principle of priority and exclusivity to subscribers.

That's why the best way to share your experience of the Pass is to tell your friends, family and colleagues about it and to sponsor them. With our sponsorship program, you will quickly get some extra surprises. (vinyls, objects, exclusives...) 

The best way to share your experience of the Pass is to tell your friends, family and colleagues about it and to sponsor them. With our sponsorship program, you will quickly get some extra surprises. (vinyls, objects, exclusives...) 

The best way to share your experience of the Pass is to tell your friends, family and colleagues about it and to sponsor them. With our sponsorship program, you will quickly get some extra surprises. (vinyls, objects, exclusives...) 

If you want your colleagues or your company to benefit from the Pass, do not hesitate to contact us to let us know your needs. We have offers adapted to works councils and gift cards for employees.

If you are a library or a media library, do not hesitate to contact us for completely adapted offers (invoicing, payment by money order, special events...)

We place a major importance on connecting all subscribers around our values and our commitment to quality independent music. That's why we are organizing events during the next private concerts. We are also working on a private Facebook group

You have received the purchase invoice of the Pass by email when you confirmed your payment. If you have lost this email, please contact us and we will send it back to you.

The audio player is managed by our partner Soundcloud and works respectively on each universe of an album (Album Page + Album History). For an uninterrupted listening while browsing other pages of the site, you can click on the Soundcloud link at the bottom of the tracklist and open the album in another tab in order to listen to it directly from the site or the soundcloud application. We have designed streaming playlists for each album that are available exclusively to subscribers.