Frequently asked questions

Of course :)

It's a cooperative model inspired by short supply chains, much like community-supported agriculture: you become an active partner of the label and help fund precious musical works upfront, with no middlemen.

We usually plan three new releases a year, and we think of each year of music as a vintage. Whenever you subscribe during the current year, you get access to the entire vintage.

You're invited to private concerts, livestreams, listening sessions, and meetups with our artists.

Your premium access to the platform takes you behind the scenes of the label, with exclusive content about the artists and the albums (booklets, articles, podcasts, playlists, video features, and much more!).

Subscribing to the Nø Førmat! Pass means supporting independent artistic creation: through an annual subscription, you stop being just a consumer at the end of the chain and become an active partner.

As a subscriber, you help fund the label's productions upfront, which allows it to stay true to its commitment to distinctive artistic choices.

With the traditional model at a dead end and streaming paying too little, this kind of subscription, inspired by short supply chains, cuts out middlemen. It allows the producer to bring to life original, high-quality but fragile works that would never see the light of day under the usual rules of the music market.

Together, the independent producer, the artists, and the subscribers act as guardians of cultural diversity.

Throughout your subscription, you'll find all your account information in your dashboard. Click the "Your orders" tab to see the list of albums about to be shipped. The list is updated throughout the year.

By default, you'll get an email notification each time it's updated.

If you're still having trouble, feel free to contact us through your dashboard. We'll get back to you very soon!

The homepage works like the map of an imaginary island: the Nø Førmat! island.

Zoom in to discover the albums in our catalog one by one. For some albums, we've prepared exclusive subscriber content in the "Album History" section, so you can get closer to how the albums came to life.

The Shop page lets you search for and buy our albums, sorted chronologically or filtered by theme.

The NØF TV page lets you browse subscriber content in chronological order.

The Pass is an annual subscription to everything the label produces. It works by vintage, meaning by calendar year: whenever you subscribe, you'll receive all the albums released between January 1 and December 31 of that year.

There's no fixed number of albums: you get unlimited access to everything we release that year. Some years we put out three new albums, other years four or five. It depends on the artists' inspiration and their pace of work, which is full of unknowns and can't always be predicted far in advance. We always put quality before quantity.

You'll also receive the artwork that goes with the albums (screen prints, booklets, etc.).

You'll be invited to the private concerts we organize.

Finally, you get access to all the digital content, much of it exclusive (Dans mon île, Salon Nø Førmat!, etc.), posted in the subscriber area.

Promoting our albums sometimes means making certain content public on our YouTube channel. That said, we produce more and more content exclusively for subscribers, and that content will only be available in your subscriber area.

As of this year, we're trying to share the making of our new albums with you in real time, through all kinds of content (texts, videos, podcasts, etc.). So albums in progress will appear in the Shop section, and as they take shape, you'll be able to follow our work and the artists' work.

Private concerts take place in small venues, for an intimate, unamplified listening experience close to the artists. As a rule, they're therefore reserved for subscribers only. However, let us know if you'd like to bring a friend or family member: if the venue's capacity allows, we'll do our best to accommodate your request.

Our production schedule is flexible because it depends on many factors, such as the artists' inspiration and the pace at which an album comes together. We take as long as it takes, and that's essential to reach the level of quality we aim for. Sometimes we redo the mix or the master of an album several times before we're fully satisfied. So we can't always predict far in advance when an album will be finished. We always put quality before quantity. If you'd like to know where an album stands in production or manufacturing, send us an email and we'll keep you posted.

The Pass is an annual subscription to everything the label produces. It works by vintage, meaning by calendar year: whenever you subscribe, you'll receive all the albums released between January 1 and December 31 of that year.

There's no fixed number of albums: you get unlimited access to everything we release that year. Some years we put out three new albums, other years four or five. It depends on the artists' inspiration and their pace of work, which is full of unknowns and can't always be predicted far in advance. We always put quality before quantity.

The Pass is an annual subscription to everything the label produces. It works by vintage, meaning by calendar year: whenever you subscribe, you'll receive all the albums released between January 1 and December 31 of that year.

Whether we make a screen print for an album is an artistic decision. Some album artwork lends itself to this technique better than others, notably because of the number of colors available. We try to make a screen print for every album, but for some we choose to skip it.

You can filter the Map to show only your albums. To do so, click the icon at the bottom right of your screen, then zoom in on the map to see your collection. When you're fully zoomed out, you'll still see all the artists on the map, because the filter only applies to albums. For a list view of your collection, go to the Shop page and use the filter above the first albums.

If you've bought Nø Førmat! albums in the past, from a record store or another retailer, or at a concert, or if you received them through a previous year's Pass, just let us know through the messaging system in your subscriber account. We'll add them to your collection in your subscriber area, so you can get the digital versions of those albums.

Private concerts take place in small venues, for an intimate, unamplified listening experience close to the artists. As a rule, they're therefore reserved for subscribers only. Seating is limited by nature, though, and we can't guarantee every subscriber an invitation to any single event. That's why we'll do our best to offer more opportunities, so that every subscriber can enjoy the experience. An online booking page will be available in the "All Concerts" section, and we'll share access to it through your subscriber area.

Private concerts take place in small venues, for an intimate, unamplified listening experience close to the artists. As a rule, they're therefore reserved for subscribers only. We do our best to organize private concerts outside Paris and abroad, depending on our artists' tours and travels.

An online booking page will be available in the "All Concerts" section, and we'll share access to it through your subscriber area. If a private concert is held in your area, we'll also contact you directly.

There's no fixed number of albums: you get unlimited access to everything we release that year. Some years we put out three new albums, other years four or five. It depends on the artists' inspiration and their pace of work, which is full of unknowns and can't always be predicted far in advance. We always put quality before quantity.

Throughout the year, you can follow the latest on albums in progress in the Album History section, where we document every stage of an album's creation, from signing to mixing and mastering. You'll also find this content in articles on the NØF TV page.

If you previously bought one of our albums (CD, vinyl, or digital) and have lost the digital files, send us a message through your account's messaging system and we'll resend the download link. A receipt or a photo of the album cover is always welcome as proof of purchase 😉

Send us a message through your account's messaging system listing the 3 albums you'd like to receive on vinyl as part of your Collection Pass. If you'd rather receive them on CD instead of vinyl, just let us know.

If you've forgotten your password, you can reset it on the account login page. If it still doesn't work, feel free to contact us.

Our subscriptions are handled by our partner Stripe. You can renew your subscription from your account, in the "Manage your subscription" section. You can turn automatic renewal on or off at any time during your annual subscription.

Our subscriptions are handled by our partner Stripe. You can change your subscription from your account, in the "Manage your subscription" section. You can cancel at any time during the year. Your subscription will remain valid until the end of the current year, so you'll still have access to all of this year's content. If you cancel during the year, you won't be charged for the renewal, and your subscription will end automatically.

Our subscriptions are handled by our partner Stripe. You can renew your subscription from your account, in the "Manage your subscription" section. You can switch to a different Pass at any time during the year.

However, your new Pass only takes effect when your subscription renews at the end of the calendar year, so you'll enjoy it for the new vintage. For example, if you subscribe to the CD Pass in February and switch to the Collection Pass in September, your Collection Pass will take effect in January of the following year.

The discount all Nø Førmat! Pass subscribers receive is already applied to shop prices. In other words, every price shown in the subscriber area shop already reflects the 20% discount.

You can update your address in the "Your Account" area, either by editing an existing address or by adding a new one.

Subscriptions and the shop run on separate systems, and we don't store your bank details to pass them from one partner to the other. That's why you need to enter your payment information again when you buy from the subscriber shop.

Shipping is included in your Pass subscription and is paid only once for all the albums and screen prints included in this year's Pass. We made this choice to give subscribers the best possible Pass experience throughout the year.

Shipping costs for additional purchases are not included in the subscription, so they'll be added to each shop order, on top of your subscription.

Most of the content we produce for the Nø Førmat! Pass is released to subscribers first and/or exclusively.

Sharing it on social media helps us promote it and reach a wider audience, but it breaks the principle of early and exclusive access for subscribers.

That's why the best way to share your Pass experience is to tell your friends, family, and colleagues about it, and to refer them. With our referral program, you'll quickly get extra surprises (vinyl, goodies, exclusives, etc.).

The best way to share your Pass experience is to tell your friends, family, and colleagues about it, and to refer them. With our referral program, you'll quickly get extra surprises (vinyl, goodies, exclusives, etc.).

The best way to share your Pass experience is to tell your friends, family, and colleagues about it, and to refer them. With our referral program, you'll quickly get extra surprises (vinyl, goodies, exclusives, etc.).

If you'd like your colleagues or your company to benefit from the Pass, get in touch and tell us what you need. We offer packages for employee benefits committees, as well as gift cards for employees.

If you're a library or a public library, feel free to contact us about fully tailored offers (invoicing, payment by purchase order, special events, etc.).

Bringing all our subscribers together around our values and our commitment to high-quality independent music matters a lot to us. That's why we're organizing events at our upcoming private concerts. We're also working on a private Facebook group.

Your Pass invoice was emailed to you when your payment was confirmed. If you can't find that email, contact us and we'll send it again.

The audio player is powered by our partner SoundCloud and works separately within each album's section (Album Page + Album History). To keep listening without interruption while you browse other pages of the site, click the SoundCloud link at the bottom of the tracklist to open the album in a new tab, and listen directly on the SoundCloud website or app. We've created streaming playlists for each album, available exclusively to subscribers.